Privacy Policy

Legal Name

Silent Grid Structure LLC

Business Address

412 W 7th St, Clovis, NM 88101

Contact Email

elian@silentgridlabs.com

Website

silentgridlabs.com

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when submitted via our contact or demo request forms.
• Usage Data: Pages visited, time spent on the Site, browser type, device type, and IP address collected automatically via cookies and analytics tools.
• Communication Data: Any information you share when you contact us by email or through the Site.
• Payment Information: Billing details processed securely by our payment processor. We do not store full card numbers on our servers.

We use the information we collect to:

• Respond to inquiries and deliver our services
• Process payments and manage client accounts
• Send service-related communications and updates
• Improve the performance and content of the Site
• Comply with legal obligations

We process your personal data based on:

• Contractual Necessity: To deliver services you requested
• Legitimate Interests: To operate and improve our business
• Consent: Where you have explicitly provided it
• Legal Obligation: Where required by applicable law

We use cookies and similar tracking technologies to enhance your experience on the Site. For detailed information, please refer to our Cookie Policy at silentgridlabs.com/cookie-policy.

We may use third-party tools and platforms including analytics providers, payment processors, and scheduling tools. These parties have their own privacy policies and we encourage you to review them. We are not responsible for the practices of third-party services.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Client data is retained for a minimum of 3 years following the end of a business relationship for record-keeping purposes.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

For any privacy-related questions or requests, contact us at:

Email

elian@silentgridlabs.com

Address

Silent Grid Structure LLC, 412 W 7th St, Clovis, NM 88101, United States